Live Ops Partnering for Game Studios
Running live operations requires constant attention — and most studios aren’t built for it. Kreonit’s live ops partnering service embeds our team into your operations as an ongoing partner, handling day-to-day live management so your developers can focus on building the next great update.
What Live Ops Partnering Means
We become an extension of your team — monitoring game health, planning and executing live events, managing the content calendar, analyzing player data, and responding to live incidents — all under your brand and in your voice.
Partner Services We Provide
- Live event planning and execution
- Content calendar management
- Real-time game health monitoring
- Player data analysis and reporting
- Incident response and hotfix coordination
- Community and social management
Partnership Models
| Model | Coverage | Best For |
|---|---|---|
| Advisory | Weekly check-ins | Studios with internal ops |
| Embedded | Shared Slack + daily work | Growing live games |
| Full managed | Complete ops ownership | Small studios, big games |
FAQ: Live Ops Partnering
What does a live ops partner do on a daily basis?
Monitor active event performance, review overnight analytics, manage scheduled content pushes, respond to player issues, and prepare upcoming event assets.
How do you integrate with our internal team?
Via your existing tools — Slack, Jira, Notion, or any project management system. We work in your environment, not a separate silo.
Can you handle 24/7 coverage?
Yes. For games with global player bases requiring round-the-clock monitoring, we offer tiered 24/7 coverage with on-call escalation protocols.
What happens if a live incident occurs outside business hours?
We maintain on-call rotations for incident response — with defined SLAs for detection, acknowledgment, and escalation based on severity.
How long are partnership contracts?
We prefer 6-month minimum engagements to build proper context and deliver meaningful results. Month-to-month options available for studios testing the model.
🔗 Related: Live Ops Development | Live Operations | Server Monitoring | Customer Support
📩 Get a live ops team without building one. Contact Kreonit for live ops partnering.
