Platform Support for Games
Platform requirements change constantly — OS updates, SDK deprecations, certification rule changes, and new hardware generations all demand ongoing attention. Kreonit provides dedicated platform support to keep your game compliant, functional, and performing on every platform it ships on.
Why Ongoing Platform Support Matters
A game that worked perfectly at launch can be pulled from stores a year later due to a deprecated API, a failed compliance update, or a critical OS incompatibility. Platform support isn’t optional for live games — it’s the maintenance that keeps your revenue flowing.
Platform Support Services
- iOS and Android SDK update integration
- Console firmware and certification compliance updates
- New OS version compatibility testing and fixing
- Platform API deprecation remediation
- Store policy compliance updates
- New hardware support (new phone models, console revisions)
Platform Update Risk Calendar
| Platform | Major Update Cycle | Risk Level |
|---|---|---|
| iOS | Annual (September) | High |
| Android | Annual (Q3) | Medium |
| PlayStation | Firmware-driven | Low |
| Steam | SDK-driven | Low-Medium |
FAQ: Platform Support
How quickly can you respond to urgent platform issues?
For active support contracts: 24–48 hour response with hotfix deployment within 72 hours for critical store compliance issues.
Do you monitor platform policy changes proactively?
Yes. We track Apple, Google, Steam, PlayStation, Xbox, and Nintendo developer channels and alert clients to impending changes with lead time for remediation.
Can you handle platform support for games you didn’t build?
Yes. We onboard onto existing codebases and can provide platform support for games built by any studio, in any engine.
What happens if our game is removed from a store?
Emergency remediation is our top priority. We identify the compliance issue, fix it, and manage resubmission as fast as possible.
Is platform support a retainer or project-based?
Typically retainer-based for ongoing coverage, with project rates available for one-time compliance updates or OS compatibility fixes.
🔗 Related: Porting & Remastering | Hotfix & Patch Dev | Server Monitoring | Compatibility Testing
📩 Keep your game live on every platform, forever. Contact Kreonit for platform support.
