Server Maintenance and Monitoring
For online and live-service games, server reliability is not optional — it is the foundation of player trust. Downtime, lag spikes, and unhandled errors can kill a game faster than bad reviews. Kreonit provides 24/7 server maintenance and monitoring services that keep your game infrastructure healthy, performant, and ready to scale at any moment.
Our Server Maintenance Services
24/7 Infrastructure Monitoring
Continuous monitoring of CPU, memory, network throughput, and application health with automated alerts and escalation paths. Zero blind spots in your infrastructure.
Proactive Maintenance Windows
Scheduled low-traffic maintenance windows for OS patches, dependency updates, and database optimization — minimizing disruption while keeping systems secure and up to date.
Incident Response and Recovery
When issues occur, our on-call engineers respond immediately. We implement runbooks, automated rollback procedures, and post-mortem analysis to prevent recurrence.
Monitoring Solutions Comparison
| Solution | Coverage | Response Time | Cost |
|---|---|---|---|
| Kreonit Managed | Full Stack | Under 15 min | Custom |
| Self-hosted (Grafana) | Infrastructure | Manual | Low |
| Datadog | Full Stack | Alerts only | High |
| New Relic | APM Focus | Alerts only | Medium |
Frequently Asked Questions
What cloud providers do you support?
We work with AWS, Google Cloud, Azure, and dedicated server providers. We can also manage hybrid and multi-cloud setups tailored to your game latency requirements.
How quickly do you respond to critical incidents?
Our SLA guarantees acknowledgment within 5 minutes and initial response within 15 minutes for critical P0 incidents, 24 hours a day, 365 days a year.
Can you handle traffic spikes during game launches?
Yes. We plan capacity ahead of launches with load testing, auto-scaling configuration, and CDN optimization to handle 10x normal traffic without service degradation.
Do you provide uptime SLAs?
Yes. We offer tiered SLAs from 99.9% to 99.99% uptime depending on your requirements, with financial credits for any breach of agreed service levels.
Never let downtime cost you players. Contact Kreonit to set up professional server maintenance and monitoring for your game. Related services: Hotfix and Patch Development, Game Updates and Patches, Live Operations, and Save and Load Game States.
